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Home > Domain names > Troubleshooting domain name issues

Table of Contents

  • Troubleshooting domain name issues
    • Orders in Error
    • Problems logging in
    • Other issues
    • DNS (nameserver) problems and errors
    • See also

Troubleshooting domain name issues

There are very few questions that do not have their answer in this wiki, or in Gandi's FAQ. Indeed, before contacting customer support, please have a look at the following common problems, and their solutions.

Orders in Error

  • My order is in error, how can I fix it?
  • My order is waiting for payment but already done!
  • List of errors during a domain name transfer

Problems logging in

  • Password or contact refused? Can't seem to log in?

Other issues

  • Cannot see or modify my domain, e-mail address, or invoice
  • Payment Problems
  • My website 'doesn't work'
  • My e-mail 'doesn't work'

DNS (nameserver) problems and errors

  • (2003 : Required parameter missing)

See also

  • Troubleshooting login and handle issues
Last modified: 12/17/2012 at 17:54 by Amy B. (Gandi)

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