See Creating an Alias

See Creating a dynamic/wildcard/like Alias

Say you have created the dynamic alias rob* on the mailbox bob@example.com:

Starting with rob

These addresses will all meet that condition:

• rob@example.com
• robbie@example.com
• robert@example.com
• roberta@example.com

So email sent to any of the addresses above will arrive in the mailbox bob@example.com.

But what if the mailbox roberta@example.com exists too?

If you create roberta@example.com as a mailbox and rob*@example.com as a dynamic alias on a different mailbox, does email to roberta@example.com get sent to the roberta@ mailbox, the bob@ mailbox with the rob* dynamic alias, or both?

If you create a dynamic wildcard alias on a mailbox which matches partially the name of another mailbox, the email will be received on the alias mailbox only.

This is because when a search is made from our mail service on a recipient, it stops at the first match: the alias(es).

This means if you create the same alias as the name of a different mailbox, you need to create the same alias on the other mailbox to continue to receive the mail.

In our case above, we would simply need to add the alias roberta on the roberta@ mailbox to ensure she receives her mail (and not Bob's).