Changing your DNS

Your web host gives you these DNS after you have created an account with them, and after you have told them the name of your domain. If you cannot access your website or if your website is offline, please contact your web host, as their DNS are responsible for your site and e-mail.

To add or update your existing DNS to those of another web host, begin by logging into your domain's control panel with the owner, administrative, or technical Gandi handle (trouble logging in?). You can access the domain's control panel by selecing the “Services” tab, then the “Domains” tab below, and then by clicking on the domain name from the list of domain names.

Then, look to the “Name Servers” section on the lower right-hand side of the page:

Click on the link that says “Modify Servers”. This will bring up the page where you can specify the names of the Name Servers (DNS) that your web host has given you:

That is all!

Your change will not take effect immediately due to normal DNS propagation delays. Please wait at least six hours before checking to see if it works.

If the DNS update does not work after one day (your website is not visible on the internet, or your e-mail does not work), please:

  • Check that you have entered the DNS names just as your host gave them to you
  • Check that you have uploaded your content to your servers
  • Check that your account is active with your web host
  • Contact your web host and see if everything is OK with your DNS or their servers

See also

Last modified: 05/13/2015 at 18:07 by Arthur C. (Gandi)

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