透過 Gandi 的經銷商帳號具有以下的優勢:
- 收取您在 Gandi 所管理的域名的續約提醒，並為客戶管理續約事宜。
Reseller accounts can be created only by legally registered companies, including sole proprietorships. You can create a reseller account directly on our website at the following address: https://www.gandi.net/contact/create
如果您的 Gandi 帳號已經是公司類型帳號 (或是個人類型以外的帳號)，您可以將帳號轉換成經銷商類型帳號 (永久轉換)。請參見： http://wiki.gandi.net/en/reseller/mode-reseller
任何類型的 Gandi 帳號 (不限經銷商類型帳號)，均得以成為域名 (由其他 Gandi 帳號所擁有) 的帳務、管理及/或技術聯絡人。成為域名的聯絡人之後，您就可以對域名進行部份操作。請參見： http://wiki.gandi.net/en/contacts
As a reseller, you must accept Gandi's General Sales Conditions(https://www.gandi.net/contracts/en/g2/pdf/), as well as our General Sales Conditions for Resellers (https://www.gandi.net/contracts/en/reseller/pdf/). You must also mention in your contracts that you use Gandi as a technical provider for the management of domain names (this is a contractual requirement imposed by ICANN). Remember that Gandi remains the ICANN-accredited registrar of record, and you should not claim to be this on your web site or in other communications. Also, note that the reseller contract holds you accountable for the proper servicing of your customers requests concerning their domain names. If you are having any trouble doing so, be sure to reach out to our support to avoid any problems complying with the Conditions for Resellers. Gandi maintains a legal department, which handles all cases that require registrar involvement in disputes between third parties. In most cases, legal issues can be forwarded to email@example.com for investigation and response. We are extremely cautious and careful when processing legal requests, and strictly follow applicable due process. Gandi also maintains an abuse desk, which handles disputes between Gandi and our customers (e.g. abuse by hackers, spammers, fraudulent registrations, etc.).
1.4 Parked domains
For domains you buy for your customers that remain unused, there is a default or “parking” page displayed. The parking page you use is up to you - you don't need to use ours. In fact you can easily create and host a parking page of your own design, and use a default zone file on our DNS to point traffic to it. There are content restrictions on certain domains, so be sure to follow the requirements of the TLD in question. Let us know if you have any questions about this.
2. Gandi 及您的顧客
You do not need to notify Gandi when your prices change, though we will do our best to keep you informed of our major price changes. The prices we will charge you are always available on the pricing page of our web site, and this page will be adjusted to your price rates when you log in. You can also obtain pricing information via the API (see Section 3).
我們的經銷商合約內要求您需提供基本的客戶支援服務給您的顧客，因此，如果您的顧客直接與我們的客戶支援團隊聯繫，我們會請您的顧客聯繫您以獲得協助。 You should be sure to keep the contact data in your reseller account handle current, so we can easily do so.
做為經銷商，您可以直接與我們的tier 2 支援團隊於上班時間以電子郵件、線上洽談及電話方式進行聯繫。 請注意，電話及線上洽談客服支援在週末時可能不適用。
2.3 由 Gandi 所寄發之電子郵件
為了避免造成您的顧客混淆，我們傾向於不直接寄送電子郵件給您的顧客。但是，根據我們與受託機構之間的合約規範，我們仍會寄送某些電子郵件給您的顧客。例如在 2014 年 1 月 1 日，我們被 ICANN 要求確認購買其旗下新通用頂級域名客戶的電子郵件地址，且我們需要做為這些電子郵件的寄件人及回覆的收件人。
We can nonetheless give you the possibility of personalizing several parts of the mails automatically sent to your customers. Depending on the email in question, you may indicate your email address as the sender, customize the signature of the mail, and even create a CNAME record for when links are inserted in the emails, ensuring that URLs are not branded with Gandi's name. See:
The interface for personalizing your messages is found in your account at:
You can release a customer from your account if you need to. If and when your commercial relationship with your customer ends, the customer's account handle or domain can be changed so as not to be managed via your reseller account. This is possible either online from your account, or via our API. Your customer will then automatically become a direct customer of Gandi. The procedure is documented in our wiki at the following page:
2.5 Collecting personal data
In general, Gandi has to collect some data on your customers to register domains with them listed as the Owner, or registrant (as per ICANN rules). This data will be available to you via API calls, though will generally not be available to anyone else. The mandatory parameters we need are:
姓名 (名稱及姓氏) 街道地址 郵遞區號 城市 國家 電子郵件地址 供客戶帳號所使用的密碼 (除非帳號是由您所建立的，則您仍然擁有完整的控制權限) 電話號碼 聯絡人類行 (公司、個人)
The portion of personally identifiable data that is needed to register domains will need to be safely transmitted to Gandi. This can be done over an encrypted channel using API calls, or on our web site using HTTPS. It is not anonymized in our system. Gandi uses this data for providing service only. We do not sell the data in any way, nor use it for marketing purposes (Gandi does not do classic marketing anyway). We may use the aggregate data for statistical tracking purposes, such as we do for the TLD suggestion service we offer, but we won't disclose it unless we are required to by ICANN rules or legal requirement.
3. Gandi 的 API
我們功能強大的 API 包含了允許您將所有 Gandi 的功能 (域名、SSL 憑證、電子郵件、代管/寄存) 與您自身的平台進行整合的指令 。
我們的 API 採用 XML-RPC 協議，並提供多種的程式語言 (PHP, Python, Java, ASP) 與程式庫連結。請參見：
您可以在線上，透過您的帳號啟用及管理 API 功能。API 功能的啟用及管理程序，請參照： http://wiki.gandi.net/en/xml-api/activate
我們同時提供 OT&E 測試平台及應用 (production) 平台。OT&E 測試平台是一個與應用 (production) 平台 “平行”的區域，您無法從外部存取 OT&E 測試平台，但是您可以在 OT&E 測試平台上測試域名建立及管理等功能。請特別留意，某些註冊局的測試環境只是暫時的，並隨時會重置。
The reference document that lists all of the methods available for domain names is located here:
The following process diagrams are available:
If you have questions about integrating features using our API methods, our API support teams are available to help. Just contact us via the special email address: firstname.lastname@example.org
Gandi 承諾 API 服務提供 99.95% 的正常運作時間，其中一些限制因素包含進行維護工作所需停機的時間。
值得一提的是，Gandi是與許多第三方 (例如，註冊局)相互連結才能提供此一服務。因此，Gandi無法保證這些第三方的正常運作時間或進行維護工作停機，以致一些功能無法正常運作。These windows, as well as the use of a limited or degraded mode, are generally not counted against the above uptime commitment.
Gandi maintains a status page at http://status.gandi.net, where the uptime of our various services are tracked, and outages are posted.
4.1 頂級域名種類 (TLDs)
Gandi makes a very large number of TLDs available for you to buy and resell, and we are constantly adding to the list.
With the arrival of the new generic Top-Level Domains (gTLDs), we are continuously adding new opportunities for domain name registration. You are free to resell any available top-level domain in our offering to your customers, or select those TLDs that are best suited to your own offers, or your customer base.
4.1.1 Types of TLDs
Gandi currently offers our customers over 400 TLDs for automatic registration, transfer and renewal. There are also a large number of “Corporate” TLDs which require special handling (see below). So-called “generic” top level domains (.com, .org, .immoasia, .club, .photography, etc.) are being released frequently as of this writing, and as well there are a large number of “country code” top level domains (.co.uk, .de, .us, etc.) available, with an occasional new entrant coming online.
In general, generic TLDs are easier to register and maintain, and have more support for automatic processing. You will want to evaluate which domains to offer, based on the cost of course, but also on the difficulty of registration.
You can see a list of all of the extensions offered by Gandi at the following page:
You can become a Corporate customer as well as a reseller if you need to offer this type of TLD. Please see:
Certain TLDs have prerequisites, notably concerning the physical location of the owner and/or the administrative contact. Some of the country code top-level domains (ccTLD) require a local presence in the country concerned, in particular many of those domains that are designated Corporate. Others do not, but require an association with the location concerned to be proven (e.g. .london). Local presence requirements can often be provided by Gandi, and are known as “Trustee” contacts. In the case of Corporate domains, there is often a separate charge for this service that we can quote for you.
There are also other types of restrictions. These depend on the TLD, such as .aero domains for example, which are reserved to those with a direct link to the aeronautical industrial sector.
To see a list of TLDs that have particular requirements, please visit our wiki at:
As a reseller, when you purchase a domain name for your customers, you can specify them as the owner of the domain name directly at the time of registration, either by creating a new contact for them or choosing an existing one.
For detailed information on the registration of a domain from a reseller account, visit:
You will likely find yourself transferring domain names to Gandi to consolidate your domains, or away from Gandi to other registrars at your customers request.
Gandi provides you with powerful tools that will facilitate your transfers to us.
As a reseller, you can also personalize the transfer confirmation emails (FOA) that are sent to your customers, and can avoid mentioning Gandi on them (except as a technical provider, which is necessary to satisfy your contractual obligation).
As with domain name creations, you can also specify the Gandi handles to associate with the domains when you launch the transfer.
If you have a large number of transfers to Gandi to perform, you can use a tool we provide to automatically confirm them. By using this tool, you can avoid having to reply to each confirmation email individually. For detailed information on this procedure, please consult the following page:
Domain renewals are simple to perform at Gandi. You can either select the domains to renew manually, depending on your agreement with your customers, and/or set up automatic renewal. Automatic renewal will use funds from your prepaid account, which can optionally be automatically replenished with a credit card you save in your account.
In the case of automatic renewal, the operation will be attempted 31 days before the domain's expiration. Click here for more information.
If the domain is not renewed at that time, your customer will get an email reminder at 30 days before, 7 days before, and finally one day after the expiration date.
You will find a table that summarizes the renewal periods for various TLDs at http://wiki.gandi.net/en/domains/renew#renewal_restoration_and_deletion_times
Gandi 的價格會根據您帳號的費率而有所不同。費率會依據您過去 12 個月內在 Gandi 的消費總金額自動計算並套用於您的帳號上
初始費率為 “A 費率”，最優惠的費率為 “E 費率”。價格會根據是套用那個費率到您的帳號上而有所不同。
If you anticipate a high volume of purchases, please contact us at email@example.com and indicate your reseller handle in your mail along with your request. We may be able to grant you a better rate to start with.
我們接受信用卡、PayPal 、銀行轉帳及在法國的客戶以支票進行付款。 All of these methods can be used to also credit your prepaid account, which in turn can be used for paying for operations (such as automatic renewal). This saves you the worry about any payment delays.
You have the possibility of getting an alert in the event your prepaid account balance falls below a certain value. You can also set up your pre-paid account to be automatically paid from a credit card you add to your account. For more information on this please visit http://wiki.gandi.net/en/billing
5.3 Payment by invoice
Our Corporate (large accounts) department offers a payment option that allows them to pay by invoice at the end of the month, in exchange for an annual service fee. The Corporate subscription also allows you to register domains that are specifically reserved to Corporate subscribers.
If you would like to subscribe to this service, please contact our Corporate team via the online form at https://www.gandi.net/corporate/contact
We refund transactions where the service was not delivered due to errors on our part, or where our policy specifically permits it (e.g. SSL certificates are refunded fully for up to 30 days, no questions asked). Some transactions (e.g. registrations of domains and nearly all domain renewals) are non-refundable once completed, as we are billed for these operations by the registries and cannot be refunded.
You are provided with 5 free email mailboxes per domain name with a quota of 1GB of storage, as well as an unlimited number of email forwarding addresses and aliases.
The mailboxes can be fully customized and are available both by POP and IMAP. You can also provide your customers with the address of our white label webmail address (https://webmail.eu.com) that we make available to you. You can set the storage quota for each email mailbox within the total limit attributed to the domain name, or just pool the quota across all the mailboxes. For more information on GandiMail please visit http://wiki.gandi.net/en/mail.
For each domain name in your account, you have an unlimited number of email forwarding addresses. These addresses can be defined via our web interface (more information is available on this at http://wiki.gandi.net/en/mail/create-email-forward) or via the API.
6.1.3 Mail 方案
If your needs exceed what is provided by the free offer, you can get additional mailboxes and storage space by subscribing to our Mail Pack, which starts at €1 (excluding VAT) per month, for customers with A rates. Once the pack has been subscribed to, you have up to 1,000 email mailboxes, and additional storage for €1 per GB per month. Finally, email pack users have access to an out-of-office reply feature, and a special “like” alias.
更多有關 Mail 方案的資訊，請參照我們的 Wiki 頁面： http://wiki.gandi.net/en/mail/mailpack
6.2 Gandi 的 DNS
Gandi provides you with a reliable and solid DNS service running on a worldwide DNS infrastructure that rapidly relays requests around the world.
The management of your zonefiles is free of charge, and can be done either using a user-friendly online form, or with an expert interface (for more on this, see our wiki at http://wiki.gandi.net/en/dns), as well as via our API.
You may also define a default zone that will be used during the purchase or transfer of your domain names installed on Gandi's DNS, unless you specify a particular zone to use. You can define this zone from the preferences page in your account:
When you use Gandi's DNS for your customers' domains, you have access to a web interface that will let you easily set up web forwarding for domains and/or subdomains.
6.3 SSL 憑證
With each new domain name managed in your Gandi account (created or transferred), we provide you with a free Single-Domain Standard SSL certificate for one year.
We also have many different levels of SSL certificates for purchase, available as single-domain, multi-domain, and/or wildcard (multiple subdomains). The various descriptions as well as prices for each can be seen at
These products can be fully managed by our API methods, and you can therefore integrate it into the portal that you provide to your own customers. See:
6.4 Gandi Hosting
While the Gandi API allows you to fully manage our hosting options, reselling of Gandi hosting is only supported under certain circumstances. Reselling of hosting is limited to the creation of Gandi VPS systems that you run, and set up yourself with accounts you control for your customers to use. You will pay for the Gandi VPS using hosting credits, which you cannot directly resell. This means that you are responsible for paying for the hosting, and managing your customers' access to it.
As Gandi Cloud VPS servers are powerful systems to which you have root access, there is not a real-world technical restriction on the number or size of customer hosting accounts, or the services you could offer in this way, other than the practical limitations of available software and maximum size limits of the Gandi VPS systems you create. You can build, manage and automatically scale a fully-functional hosting system to meet your customers needs. See:
Other hosting services that direct Gandi accounts can access and use will not be available for resale. This includes:
- Simple Hosting
- Gandi Blog
- Gandi Site
As mentioned, when used with a domain, email can be offered, and SSL certificates and Gandi Cloud VPS can be used as services to resell.
還有其它問題？請填寫 客服單 詢問，或是寫信到 firstname.lastname@example.org 與我們聯繫。