Table of Contents
The www subdomain
www is just like any other subdomain, but is an extremely common cause of confusion. Follow these steps if your domain only works with (or without) www in front of it.
My domain doesn't work without www!
If www.example.com works, but example.com doesn't:
Add web forwarding
to make example.com redirect to www.example.com:
- Choose 301 Direct (permanent) Forwarding
- Leave the “subdomain” field blank
- Type
www.example.comin the “forwarding address” field (replaceexample.comwith your domain name). - Submit
This change should take effect immediately if the domain was already pointing at our web redirection/parking service. Otherwise, the change will take at least 3 hours to propagate.
My domain doesn't work with www!
If example.com works, but www.example.com doesn't:
Add web forwarding
to make www.example.com redirect to example.com:
- Choose 301 Direct (permanent) Forwarding
- Type
wwwin the “subdomain” field - Type the bare domain (i.e.
example.com) in the “forwarding address” field. - Submit
This change should take effect immediately if the domain was already pointing at our web redirection/parking service. Otherwise, the change will take at least 3 hours to propagate.