The www subdomain

www is just like any other subdomain, but is an extremely common cause of confusion. Follow these steps if your domain only works with (or without) www in front of it.

If www.example.com works, but example.com doesn't:

Add web forwarding to make example.com redirect to www.example.com:

1. Choose 301 Direct (permanent) Forwarding
2. Leave the “subdomain” field blank
3. Type www.example.com in the “forwarding address” field (replace example.com with your domain name).
4. Submit

This change should take effect immediately if the domain was already pointing at our web redirection/parking service. Otherwise, the change will take at least 3 hours to propagate.

If example.com works, but www.example.com doesn't:

Add web forwarding to make www.example.com redirect to example.com:

1. Choose 301 Direct (permanent) Forwarding
2. Type www in the “subdomain” field
3. Type the bare domain (i.e. example.com) in the “forwarding address” field.
4. Submit

This change should take effect immediately if the domain was already pointing at our web redirection/parking service. Otherwise, the change will take at least 3 hours to propagate.

• Redirect Loop errors