====== Gandi Mail FAQ ======

===== General Mail questions =====
  * [[:en:mail:imap|I'm always on the go and read emails on various computers, phones etc. but something is not working]]
  * [[:en:mail:create-email-forward|How can I create a forwarding address?]]
  * [[:en:mail:create-email-autoreply|How can I use an auto-responder?]]
  * [[:en:mail:standard-settings|What are my email connection settings?]]
  * [[:en:mail:standard-settings:gmail]]
  * [[:en:mail:renew|How can I renew my Gandi Mail Pack?]]
  * [[:en:mail:limitations|What are GandiMail's limitations?]]
  * [[:en:mail:mailpack]]
  * [[:en:mail:Anti-spam]]
  * [[:en:mail:faq:rubymailer|How to I write a ruby action script to work with Gandimail?]]

===== Questions about Webmail =====
  *[[en:mail:faq:webmail#what_is_gandi_s_webmail_address|What is Gandi's webmail address?]]
  * [[en:mail:faq:webmail#do_emails_in_my_trashbin_count_towards_storage_quota?|Do emails in my trashbin count towards storage quota?]]

===== Questions about email aliases =====
{{{pagetoc
:en:mail:alias:faq
}}}


===== Other questions =====
==== Does Gandimail support DKIM? ====
No, Gandimail does not support DKIM. 

If you use Gandi's DNS however, you are free to add the TXT zone file record needed to add the necessary "_domainkey" TXT entry for your domain. You would then need to see with your outgoing email provider concerning the configuration of their mail server for the service.

==== Can use a forwarding address as a "from:" or "reply-to" address in my email client? ====

Technically, yes, but you may encounter problems with some email not being received when sending "from" a forwarding address. Since it is not technically possible for email to originate from a forwarding address, such messages are considered by some mail servers to be "spoofed" and therefore block them. 

You may therefore find it easier to replace the forwarding addresses with an actual mailbox (with aliases, if necessary), then [[:en/mail/standard-settings|configure your email client]] to be able to send and receive from that address. 


==== Do I have to buy hosting to use Gandi Mail? ====
You can use Gandi Mail with your domain regardless of what type of hosting you have. You can even use it without having any hosting at all, though you may want to upgrade to one of the Mail Packs depending on your usage.


==== Do I have to use Gandi's DNS to use Gandi Mail? ====
No. Please see [[:en/mail/create-email-account]] for instructions.

==== Can I use Gandi Mail with an external domain? ====
No. GandiMail can not be used with a domain not registered with Gandi.