====== Gandi handles and contacts ======

Gandi products are managed by what we refer to as "handles", which take the form of something like: **AB1234-GANDI**

The handles are a simple way to identify a person or organization in our database, and associate them with a product with the [[:en:contacts:rights|appropriate management rights]].

See [[en:contacts:login|here]] to see how to log into Gandi.net using our conventional or two-factor authentication methods. 

===== Contact roles =====

  * [[:en:domains:management:rights:ownerc|Owner contact]]
  * [[:en:domains:management:rights:admc|Administrative contact]]
  * [[:en:domains:management:rights:tecc|Technical contact]]
  * [[:en:domains:management:rights:bilc|Billing contact]]

Gandi's services are managed via accounts that we refer to as 'handles'. They look like ABC1234-GANDI. They are what are used to identify you, your company, or your association etc. in our system so that we can link your domain or hosting service to you.

===== Types of Gandi handles =====
It is **not possible to change the type of account** between an individual and a company. This is considered an owner change since the owner changes from a company to a person.

There are several kinds of handles at Gandi. They are treated differently, so it is important to choose the right kind when you create your handle. 

  * **Individual handle**: for people that want to be the owner in their own name
  * **Company handle**: used for when the owner is to be the company
  * **Association handle**: used for when the owner is to be the association
  * **Public body handle**: used when the owner is to be a public body (ministry, municipalities, public libraries, etc.)
  * **Reseller handle**:  a company-type handle that is used as part of a reseller business ([[:en:reseller-page|more on Resellers]])