====== Gandi promo codes ======

At Gandi, we occasionally have special events where we give away promo codes that can be used to pay for a particular order. A good example of this was our [[http://www.gandibar.net/post/2010/02/26/Celebrate-our-10th-Birthday-by-accepting-our-gift-to-you-of-55000-domains|10-year anniversary giveaway]].

Though promo codes are initially given to a particular customer, **he/she is then free to use it, or to give it away to someone else**. For example, if you got 5 promo codes, you can use just one for yourself, and give the others away to whoever you want! 

===== How do I know if I have a promo code? =====
You should get an email at the address of your Gandi handle notifying you of the reception of a promo code. 

If you did not, or if you lost the mail etc. you can still check for them on your "[[https://www.gandi.net/admin/billing/promos|My promos]]" page once you are logged into your Gandi handle. This page can be found on our website at "My account" -> "Billing" -> "My promos".

===== Paying with your promo code =====
To pay with your promo code, proceed with your order as usual.

Then, once you get to the payment phase, you will see the following option:

{{en:billing:means:promo-code-en.jpeg|}}

<note important>You can only use one promo code per order!</note>


===== Errors with your promo code =====
There are a few cases when you will get an error:

  - you are trying to use one promo code for multiple products (**you can only use one promo code, for one item, at one time**)
  - you are using a promo code that has already been used (this can happen if you are using one that you found on Twitter, etc, or that someone gave to you...)
  - you are trying to use a promo code that has expired 

See also: [[en:billing:faq:promocode-problem]] ->